You are able to cancel your contract with us at any time up to 14 days after the day of delivery. If you wish to cancel your order you must do so in writing by email. We will respond to your request within 2 working days to confirm the cancellation and the refund due. It is not necessary to give a reason for the cancellation; however a reason is helpful so we can continue to improve the service we offer to our customers.
If you request a refund, we will refund the amount you paid for your goods minus the original delivery charge. The delivery charge is non-refundable. If you fail to take reasonable care of the goods before they return to us and this causes the damage or deterioration of the products, we will charge you for the reduction in value.
Any products returned should be unused and in their original packaging. Therefore, please check your goods thoroughly to ensure you are 100% satisfied before disposing of your packaging.